Privacy policy

Privacy Policy

Last Updated: 27 June, 2026

Welcome to Apni Kart. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full Name
Email Address
Phone Number
Shipping Address
Billing Address
Payment Information (processed securely through third-party payment providers; we do not store your complete card details)
Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Our Website
Referring Website
Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Deliver purchased products
Communicate regarding your orders
Provide customer support
Improve our website and services
Prevent fraud and unauthorized transactions
Send promotional emails or offers (only where permitted by law or with your consent)
Comply with legal obligations

3. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Keep items in your shopping cart
Understand website traffic
Improve website functionality
Provide personalized shopping experiences

You can disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

4. Third-Party Services

To operate our business, we may use trusted third-party service providers, including:

Payment gateways
Shipping and logistics partners
Website hosting providers
Analytics providers
Marketing and advertising platforms
Email communication services

These providers only receive the information necessary to perform their services and are expected to protect your information in accordance with applicable laws.

We are not responsible for the privacy practices of third-party websites linked from our website. We encourage you to review their privacy policies before sharing your information.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to safeguard your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Customer Rights

Subject to applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information where legally permissible
Withdraw consent for certain processing activities
Opt out of receiving promotional communications
Request information regarding how your data is processed

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal and tax obligations
Resolve disputes
Enforce our agreements

When your information is no longer required, we securely delete or anonymize it where reasonably practicable.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us immediately so appropriate action can be taken.

9. Compliance with Indian Laws

We process personal information in accordance with applicable laws of India, including the Digital Personal Data Protection Act, 2023 (where applicable), and other relevant legal requirements.